How We Ship Natural Body Care
We are a green company. We use recycled boxes whenever possible and do not use excessive or unnecessary packing materials. Please, do not expect pretty boxes all wrapped in bows. We hope you are cool with this. Here's what else you need to know...
We cannot replace or refund items that have been marked delivered by the carrier. If your package tracking number shows as delivered, but you did not receive it, first ask family members and/or neighbors if they picked up the package and forgot to advise you. If not,
USA: A flat $7.00 shipping fee is applied to orders up to $74.99, and free thereafter. Please allow 48 hours for order processing. We ship Monday - Thursdays, except on holidays. Orders under 13oz are shipped via First Class mail, please allow 5-7 days for delivery. Orders 14oz to 10lbs are shipped via USPS Priority Mail, please allow 2-3 days for delivery. Orders of 10lbs+ are shipped UPS Ground, please allow up to 7 days for delivery depending on zip code. The US Postal Service and UPS get busy during the holidays, so please plan accordingly.
France: You can purchase Action Wipes at actionwipes.fr
Australia, New Zealand, UK: Orders to countries with a shipping weight of 0-4lbs are shipped via USPS First Class. Orders over 4lbs will be shipped Priority Mail. Please note that we cannot trace or confirm receipt of International packages. No refunds will be giving on lost packages or those held in Customs. Please note rates do not include charges for customs clearance or applicable country taxes. These are the responsibility of the receiving party. Customs delays or holds are beyond our control and we cannot guarantee timely delivery.
BACK ORDERSWe will notify you immediately about any back orders and will ship as soon as Action Wipes become available. Please contact us if you have any questions or concerns.
An 8% City and State Tax is collected on all California orders.
Your satisfaction is our highest priority and we want you to be
completely pleased with our products. If for any reason you are not,
you may return them within 30 days of purchase for a full refund.
Refunds apply only to orders placed through this website.
Please mail returned items to:
Life Elements, Inc.
7343 El Camino Real, Ste 204
Atascadero, CA 93422